What's your refund policy?
Plans are monthly
Starter, Pro and Business bill monthly. Cancelling stops the next charge and leaves the current period intact: you keep the plan, and its reveals, until the period ends. There is nothing to claw back and no exit fee.
If something was wrong
Billed twice, billed after cancelling, or paid for a month the directory was not usable? That is on us. Tell us and we will refund it. We would rather fix it than have you dispute it with your bank.
Names that were just taken
If a reveal's availability re-check finds the name was registered since our last check, that reveal costs no credits. We tell you so on the spot.
Change of mind mid-month
We don't pro-rate a partial month by default, because the reveals for that month are already available to you from day one. If you signed up and revealed nothing at all, say so and we'll make it right.
Try it first
Free is a real tier, not a trial that expires: every open listing with no account at all, plus 5 masked reveals a month, indefinitely. Use it before paying for anything.